Singer Quantum XL-6000

My whole problem with this machine is the fact that it is not Vista compatible. My computer crashed on me after buying this machine and of course they had to come out with a new operating system (Vista) which I hate anyway but I still feel that Singer should be trying harder to keep up with technology if they want people to continue to purchase their products. I also have the Futura ce100 and I went thru hxxx getting that to work with the Vista. After several calls to tech support and having to download patches and other reconstruction I finally have that up and running. I am not a computer guru so this is all very confusing and frustrating not to mention the money (also purchased two different cables thinking that it would help) and time invested. Wake up Singer, this is a good machine but you have to become more computer savy yourselves. Your customers are depending on you. I see that you have now discontinued this machine, is this why. You still owe it to the customers who have purchased it to make it work for us.

I purchased the QuantumXL-6000 last August and still have not yet figured out how to use the embroidery machine. The manual is terrible and I wish someone would help me. I can’t transfer from my computer because I have Vista and it is not compatable. Why would they make a new machine not compatable to Vista Windows. I guess someday I’ll figure out how to use the machine and maybe I’ll be happy. All I want to do is embroider fish on shirts and I can’t figure it out.

I am very disappointed in this machine, for the cost the manual is terrible, I am having so much trouble with the bobbin thread and have had to have the machine in a few times because the top thread would not catch the bobbin thread. Very discouraging especially for the price. I guess I am just stuck with it because of I will never get the cost back out of it.

I can hardly rate this machine since I’m so confused how to work it, I can puchase DVD’s with instructions from Sewing stores, but with the high cost of this machine, why is it not included. the manual is hardly enough information!

This is a very costly sewing/embroidery combo; too bad the manual is not well done. I’m sorry but for $3,000 I expect good documentation. It’s a good thing my dealer offered free classes otherwise I would of looked at other brands. Another thing, this machine is kind of picky on how things are done. It’s easy to get a thread jam! So practice on scraps first!